Balloon Shop FAQ: Your Questions Answered

Balloon Shop FAQ

Welcome to our comprehensive Balloon Shop FAQ section, where we answer your most pressing questions about our balloon shop services, products, and offerings. Whether you're curious about the different types of balloons we sell, how to place an order, or information on balloon delivery and setup, you will find detailed information here. Our aim is to ensure that you have all the knowledge you need to make the best choices for your upcoming events.

We understand that when it comes to planning a party or special occasion, you may have numerous inquiries. That’s why we've compiled this FAQ to help clarify any confusion and provide you with accurate information about our balloon products and services. Whether it’s for a birthday, wedding, corporate event, or any celebration in between, we're here to assist you.

1. What types of balloons do you offer?
Our balloon shop features a wide variety of balloons, including latex balloons, foil balloons, themed balloons, and custom printed balloons. We ensure our collection is extensive to cater to all types of celebrations.

2. Can I customize my balloons?
Yes! We offer custom printing services on both latex and foil balloons. You can choose your preferred colors, designs, and messages to make your balloons truly special.

3. How do I place an order?
Placing an order with our balloon shop is simple. You can order online through our website, give us a call, or visit us in person. We encourage you to reach out with any questions during the ordering process.

4. What is your delivery process?
We offer reliable delivery services for our balloons. Once you place an order, you can choose the delivery date and time that works best for you. Our team ensures that the balloons arrive inflated and ready for your event.

5. Do you provide balloon setup services?
Yes, we provide professional balloon setup services. Our team can create stunning balloon arrangements at your venue to make your event extra special.

6. How far in advance should I order my balloons?
We recommend placing your order at least a week in advance, especially for larger events or customized balloons, to ensure we can meet your specific needs.

7. What are your business hours?
Our balloon shop is open from 9 AM to 6 PM, Monday through Saturday. We are closed on Sundays to spend time with our families and allow our staff a much-needed break.

8. What are the best balloons for outdoor events?
For outdoor events, we recommend using foil balloons as they are more durable against wind and sunlight. However, our latex balloons can also be used if they are properly weighted.

9. Do you have a minimum order amount?
We do not have a strict minimum order amount, but we offer discounts for bulk purchases, so for larger events, it’s beneficial to order more.

10. Can I return balloons if I change my mind?
Due to hygiene reasons and the nature of our products, we unfortunately cannot accept returns on balloons once they have been sold.

We hope this Balloon Shop FAQ has been helpful in answering your questions. If you have any additional inquiries or need personalized assistance, please feel free to contact us directly. Our team is eager to help you make your celebration memorable with our beautiful balloons!

Thank you for choosing our balloon shop for your event needs. We look forward to serving you and helping you create unforgettable memories with our balloon creations.

Balloon Shop currently offers both in-store and online shopping for balloons.  Choose from free curbside or in-store pickup or delivery of your order right to your doorstep.

Balloon Shop takes great care in offering top-quality balloons and balloon service. We use a special gel called ultra-high float, at no extra cost, to make your balloons last longer. Latex balloons with helium and high float can last up to 3 to 5 days. Foil balloons with helium can last up to 2 weeks if kept in a cool, dry place.

Walk-ins are always welcome! However if you have larger order, we will need time to either order what you require and time to inflate them and get your order ready. Therefore, for your convenience, it is best to pre-order on larger balloons order.

We offer special balloon bags for easy carrying. They fit up to 20 to 25 latex balloons. The bags keep the multi-pal balloons bouquet untangled and easy to store for your event. The bag is also specially designed to keep the balloons high and floating. Please store the filled balloon bags at room temperature. Please add the transportation bag to your cart with your order and we will have the balloons already in the bag for you when you come in.

Of course! Depending on the type and size, the price of helium will vary. We are not responsible for balloons that pop while we inflate them, because we cannot guarantee the quality of the balloons purchased somewhere other than Balloon Shop.  We will use high-float and helium for your latex balloons; the floating time may vary depending on the quality of the balloons, but we will do our best to make them look great and last long!

Balloon Inflation Price List: 

11" latex balloon - $2.30+ HST

18" standard foil balloon - $3.00 + HST

Foil balloon 26" and above - $10+ HST

Balloon Shop is a great place to find helium balloons for any event or party. We have a variety of packages to choose from, all with different events and party ideas. If you need help deciding what you want, the staff at Balloon Shop can help you choose the perfect package for your occasion.